Privacy Policy

1. Introduction

Oxion Maldives (“we”, “us”, “our”) is committed to protecting the personal data of our customers, partners, employees and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard personal data in our capacity as a vendor of Orbita Tech Solutions. By using our services, working with us, or visiting our website, you agree to the practices described in this policy.

2. Who we are & Scope

We act as a vendor, distributor or partner of Orbita Tech Solutions. In this role we may collect, process and store personal data on behalf of Orbita and for our own legitimate business purposes. This Privacy Policy applies to all personal data we handle in connection with:

our website(s) and online portals;
our customer engagements (e.g., sales, support, installation, maintenance);
our partner and vendor relationships;
recruitment and employment operations;
other services we provide in connection with Orbita’s products and solutions.

3. What personal data we collect

We may collect the following categories of personal data, depending on context:

Contact and identity information: name, title, company name, address, email, telephone, job role.
Customer account & transactions: purchase history, product/service information, contract details, billing and payment data.
Technical data: IP address, device identifiers, browser type, operating system, network usage, logs and metadata from our website or services.
Support/service data: information about a user’s interactions with our support or installation teams, service call records, fault logs.
Employment / partner data: applicant CVs, job history, references, partner/vendor credentials, background checks (where lawful).
Sensitive data (where required & lawful): for example, if required for background checks or compliance with local law.

4. How we use your personal data

We use personal data for the following purposes:

to establish and manage our customer, partner and vendor relationships;
to deliver and support the products and services of Orbita (via our role as vendor/distributor);
to manage billing, payments and fulfilment;
to communicate with you (e.g., newsletters, updates, surveys, support communications) subject to your preferences;
for website analytics, improving our site and services, monitoring usage and performance;
to comply with legal obligations, protect our rights, investigate fraud or breach;
for recruitment, human resources and internal operations.

5. Legal basis for processing (where applicable)

Where required under applicable data protection law (e.g., GDPR‐style regimes), we rely on one or more of these bases:

the processing is necessary for performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract;
the processing is necessary for our legitimate interests (and your rights are not overridden) such as improving our services, managing our business, preventing fraud;
we have your consent (where required) to process your data for a specific purpose (e.g., marketing communications);
the processing is necessary for compliance with a legal obligation.

6. Disclosure of personal data

We may share your personal data with:

Orbita Tech Solutions and its authorised partners, distributors or service providers for the purpose of product delivery, support, monitoring or improvement;
third-party service providers who help us deliver our services (e.g., IT hosting, analytics, logistics, billing) under contract and confidentiality obligations;
law enforcement, regulatory authorities or courts if required by applicable law or to protect our rights, property or safety;
other parties in connection with a sale, merger, acquisition, re-organisation or asset transfer, subject to appropriate safeguards.

7. International transfers

Because we operate as a vendor/distributor of Orbita (which may have operations in other jurisdictions), your personal data may be transferred to, stored in or accessed from other countries. Where we transfer personal data internationally, we ensure that appropriate safeguards are in place (such as standard contractual clauses or other lawful mechanisms) to protect your privacy and comply with applicable law.

8. Data Retention

We will retain your personal data only as long as necessary for the purposes set out in this policy or as required by law. When data is no longer needed, we will securely erase or anonymise it.

9. Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, accidental loss, destruction or damage. These measures include access control, encryption, secure backups, and periodic review of our security practices.

10. Your rights (where applicable)

Depending on your location and applicable law, you may have the following rights with respect to your personal data:

to access and receive a copy of the personal data we hold about you;
to request correction of inaccurate or incomplete data;
to request erasure of data where we no longer need it or where you withdraw consent;
to request restriction of processing or object to processing where your rights permit;
to request data portability, if applicable;
to withdraw consent for processing that relied solely on consent;
to lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us using the details in Section 14.

11. Cookies & similar technologies

Our website uses “cookies” and similar technologies to enhance your user experience, track website usage, recognise your device, and enable certain functionality. You may refuse cookies by changing your browser settings; however, this may limit your ability to access some features of our website. For detailed information, please see our [Cookie Policy link, if applicable].

12. Children’s data

Our services are not directed to children under the age of 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children without parental or guardian consent. If we become aware that we have collected personal data of a child without appropriate consent, we will take steps to delete that data.

13. Links to other websites

Our website or services may include links to third-party websites, applications or services. We are not responsible for those third-parties and their privacy practices. We encourage you to review their privacy policies before providing any personal data.

14. Contact us

If you have questions, concerns or wish to exercise your data-subject rights, you may contact us at:

Oxion Maldives
Email: [email protected]
Phone: +9603333773 +960 7543773

15. Changes to this policy

We may update this Privacy Policy from time to time (for example due to changes in law, our business, or technological developments). We will post the revised policy on our website and indicate the effective date. We encourage you to review the policy periodically.

Effective Date: 18-11-2025